Landlord Phone Requests from Tenants

Landlords can expect to receive the odd phone call from their tenants, but a recent survey by lighting experts, Lightbulbs Direct, reveals some very unusual phone requests from tenants.

Requests for help when hanging photos and wall art were made by 16 per cent of tenants to their landlord, whilst 8 per cent asked for help tightening the screws on doors and 7 per cent even to move furniture around the property.

The top five reasons for tenants to phone their landlords were more acceptable.

· Damaged window (66 per cent)
· Permission to decorate (49 per cent)
· Broken appliances (46 per cent)
· Blocked plug/toilet (44 per cent)
· A dirty property (33 per cent)

Almost nine out of ten people (89 per cent) admitted that they would consider moving out of their home if they didn’t have a good relationship with their landlord and 18 per cent of tenants described their landlord as being unapproachable.

It terms of disagreements, it seems that the younger generation are more likely to fall out with their landlord too. The research discovered that 65 per cent of 18 to 24 year olds and 66 per cent of 25 to 34 year olds have argued with their landlord in the past, compared with 36 per cent of 55 to 64 year olds and 34 per cent of people aged 65 and above.

With every difficult landlord often comes a challenging tenant. The research also revealed that almost a quarter (24 per cent) of UK tenants have missed a rental payment in the past.

Those over 65 years old are also less likely to have missed a rental payment too (5 per cent) in comparison to 44 per cent of those between the ages of 25 to 34 years.

David Tetlow, Ecommerce Manager at Lightbulbs Direct, said: ‘When it comes to renting, it’s easy to be persuaded by your dream home but finding out who your landlord is before you sign a tenancy agreement is extremely important and will help you to understand how approachable they’re going to be in a crisis.

‘You should always take the time to research and understand your rights as a tenant and your landlord’s rights to avoid any difficult situations in the future too.’

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